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Type: Other
Listen openly, Understand Fully, Respond Positively
When
Where
88 Yee Wo St, Causeway Bay, Hong Kong
Organiser
Communications Engineering Ltd
When team members communicate openly and honestly, confront their differences and resolve conflict to achieve common goals, they are not only more productive but are primed to deliver superior results. Organisations where people work well together have higher engagement, more commitment, greater retention and improved performance. Listen Openly, Understand Fully, Respond Positively covers key concepts, techniques and skills to improve how we communicate and interact with people at work.
In this one-day workshop, participants will learn how to influence other people and how to communicate confidently with people at work.
Being aware of your own feelings is the key to self-knowledge and self-improvement. We can always choose how we respond to an emotion—when we do, we are responsible and in full control of our behaviour. Being aware of your feelings makes it possible to recognise how other people are feeling and to influence their behaviour in a positive way.
We spend a large proportion of our time talking and interacting with people. In healthy interactions both sides respect the other person’s point of view and give them the right to express their thoughts, ideas or feelings. When this right is denied and the communication becomes one-sided, you need skills in assertiveness to get things back in balance.
Rigorously researched and designed around adult learning principles, this workshop is led by an accredited facilitator with broad experience as a team leader and executive coach.
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